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Investor/Media Information

U.S. Adverse Event Reporting

Patients

If you experience an adverse event (side effect) with the administration or use of any Elan product, contact your healthcare provider immediately.

For reports of adverse events (side effects) related to PRIALT® (ziconotide intrathecal infusion), Maxipime® (cefepime hydrochloride, USP) for Injection or Azactam® (aztreonam for injection, USP), contact us at 888-638-7605.

For reports of adverse events (side effects) possibly associated with the use of TYSABRI® (natalizumab), which is being developed and marketed by Elan in collaboration with Biogen Idec, please contact Biogen Idec at 1-800-456-2255.
            
U.S. Healthcare Professionals

For reports of adverse events related to PRIALT® (ziconotide intrathecal infusion), Maxipime® (cefepime hydrochloride, USP) for Injection or Azactam® (aztreonam for injection, USP), contact us at 888-638-7605.

For reports of adverse events possibly associated with the use of  TYSABRI® (natalizumab), which is being developed and marketed by Elan in collaboration with Biogen Idec, please contact Biogen Idec at 1-800-456-2255.


Medical Information Services

Patients

  • For inquiries concerning medical and scientific information related to PRIALT® (ziconotide intrathecal infusion), Maxipime® (cefepime hydrochloride, USP) for Injection or Azactam® (aztreonam for injection, USP), contact us at 888-638-7605.         
  • For inquiries concerning medical and scientific information related to TYSABRI® (natalizumab), which is being developed and marketed by Elan in collaboration with Biogen Idec, please contact us at 1-888-4-TYSABRI or 1-888-489-7227.               

U.S. Healthcare Professionals

  • For inquiries concerning medical and scientific information related to PRIALT® (ziconotide intrathecal infusion), Maxipime® (cefepime hydrochloride, USP) for Injection or Azactam® (aztreonam for injection, USP), contact us at 888-638-7605.
  • For inquiries concerning medical and scientific information related to TYSABRI® (natalizumab), which is being developed and marketed by Elan in collaboration with Biogen Idec, please contact us at 1-888-4-TYSABRI or 1-888-489-7227.
  • To search available medical information for Elan’s marketed products, click here.             

U.S. Customer Service

  • For Elan U.S. Customer Service-related inquiries, including order placement, order status and product availability, for U.S. distributed products other than PRIALT (ziconotide intrathecal  infusion), please call U.S. Customer Service: Toll-Free Phone: 1-800-859-8586.  An Elan Customer Service representative is available to answer inquiries from 9:00 a.m. to 6 p.m. EST Monday through Friday.                  

Elan Drug Technologies

  • Click here for inquiries on our Drug Technologies Business, including our NanoCrystal® Technology.                
Careers/Job Opportunities
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Facilities
  • Click here to view addresses and location information for all our facilities.                                    
Feedback
  • Your feedback is helpful in determining the types of information you would be interested in seeing. Please submit your feedback to website.feedback@elan.com. Do not use the feedback e-mail address to report adverse events (side effects). Please see the Adverse Event Reporting section above.